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Call Center Rep - Lahore

  • I am: Offering a job
  • City: Lahore
  • Country: Pakistan
  • Posted on: January 12, 2016

Description

A multinational company is looking to hire a Call Center Representative (female)who can fulfull the following responsibilities:

- Determine requirements by working with customers.
- Answer inquiries by clarifying desired information; researching, locating, and providing information.
- Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
-Maintain call center database by entering information.
- Keep equipment operational by following established procedures; reporting malfunctions.
- Update job knowledge by participating in educational opportunities.
- Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Key competencies:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Problem Solving, Multi-tasking.

Apply by sending resumes to: [email protected]


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