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Rs.18000

Customer Service Representative – Domestic - Karachi

  • Country: Pakistan
  • City: Karachi
  • Contact Number: 111874874
  • Posted on: February 12, 2016
  • Price: Rs.18000

Description

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation
Required Skills:

Proficient with MS Office particularly MS Excel (Spreadsheet)
Possess Knowledge of Call Centre Operations
Must be flexible to work in shifts
Excellent communication skills
Required Qualifications:

Graduate
Bachelors Degree preferably in Commerce / Arts / Communication
Number of Vacancies: 10
Working Hours: 9 hour shift
Gender: Male & Female
Required Maximum Age: 30
Job Shift: On Rotation

Job Type: Full-time

Salary: Rs 18,000 /month

Job Location: Karachi
Required education:Bachelor’s

How to Apply

Please send us your resume to [email protected] please send with subject line “Customer Service Representative – Domestic”.


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