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New jobs in Technical Support Engineer - Islamabad

  • I am: Offering a job
  • City: Islamabad
  • Country: Pakistan
  • Posted on: October 21, 2014


Job Description:
Vertical Systems Inc. is an American based IT service company. We provided IT solutions to the Hospitality Industry majorly in North America Region. We are looking for Technical Support Engineers based in our Islamabad office. Who can provide Support for our products. You must have good English Speaking and written skills along with Computer technical skills to apply for the job. please see below for the description:

Handle incoming requests and calls from the customer and ensure the team meets SLAs (Service Level Agreement)
Implement and maintain support tools and technology to provide solutions to customers.
Maintain an accurate client support database
Work as per support team processes, tools and disciplines

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